Appointments
Consultation at The Sportsphysio injury clinic is by appointment only.
We can be contacted on 01228 586236 during office hours.
or, e.mail: info@thesportsphysio.com
Our clinic hours are flexible allowing appointments up to 6.30pm.
Weekends are generally taken up by our association with sports people and groups but when we are available, weekend appointments are treated as Emergency only, with a charge of £60.00 per appointment.
Clinic Fees
Your first appointment with us will take a bit more time, usually about an hour. We charge £45.00 for this appointment.
Subsequent appointments (approx 30 minutes) are charged at £35 per session.
Gait analysis - £75 (Approx 1 hour appointment).
Ski boot clinic / fitting service £75.00 (Approx 1 hour appointment).
Emergency Appointments (Weekends or out of hours) if available £60.00 per appointment.
Emergency on site visits (clubs, events and organisations) £60 + mileage over 2 miles of City centre. (Mileage charged at £0.60 pm). Sorry, no home visits.
Payment
Payment is required at time of appointment by cash or cheque. Sorry…but due to increased charges from the merchant providers, it is no longer viable for us to accept card payments.
Cheques
The Sportsphysio.com still accept cheques with the clients address written on the back. We ask you to do this because the cheque guarantee card system became invalid after 30th June 2011.
Cheques should be made payable to: The Sportsphysio.com.
Vouchers are available and make a great gift for those who use sports therapy or rehabilitation services. These can be purchased via our secure online shop, telephone or e.mail.
PayPal – We have also enabled a facility to allow customers to pay via PayPal using their account, credit or debit cards. This will be agreed at the time of booking and we will send you a PayPal invoice via e.mail which will need to be paid before your appointment.
You can also pre-pay by using the button below. Then simply ring us to arrange your appointment.
Don’t worry if you need to change you appointment…we will carry the payment over. However, if an appointment is cancelled, we will have to charge a refund fee equivalent to that of the PayPal processing charge. Appointments cancelled without 24 hours notice or non attendance will not be refunded.
Charges are reviewed annually but can be subject to change without notice.
Cancellation Policy
We do require at least 24 hours notice in the event of a cancellation. If we receive less than 24 hours notice, we may not be able to pass your appointment to somebody else and in this case we reserve our right to make a charge for the missed appointment.
What do I need to bring with me?
Reading glasses – if you use them, as you will be required to fill out a simple form on your first appointment.
Details of medications – Please bring details of any prescription medications with you.
Imaging – If you have had private X-rays or scans, you can bring these along to aid the consultation or you may have a previous consultant’s report which is very useful.
Insurance & Legal
Our treatments are accepted by health insurers who provide cover for sports or alternative therapies. We advise that you check with your insurer and ourselves first. A policy which covers you for “physiotherapy”, may not cover you for our treatment at our clinic.
We undertake work at the request of insurers or Solicitors upon their written instruction.
(Please note that fees for treatments and associated reporting may vary depending on requirements).
Please ask for a quotation.
